Owner of the Accu-Check brand boosted Contract Management

With its Accu-Chek brand, Roche Diabetes Care has been dedicated to enabling people with diabetes to live life as normal and active as possible, as well as empowering healthcare professionals to optimally manage their patients’ condition.

Roche Diabetes Care is a part of the Roche group of companies founded in Switzerland in 1896. Today Roche is the largest manufacturer of diagnostic and medicinal products in fields of oncology, virology, rheumatology, and transplantology.

Solution

Roche Diabetes specialists and Axirum experts have revised the existing system of documents’ classification and created a structured list of documents’ types and categories. For each type and category of a contract were determined respective approvers and archivists. To save time for creating contracts were configured auto-generated templates of documents.

Organizational structure and a list of counterparties were transported into the system via Excel.

During the project, the adaptation went both ways: in some cases, existing processes were modified to the system, in others – the system was adjusted to the Roche practices.

As a result of such an approach, there was no need in modifying Axirum or preparing additional user guides. The system was launched into pilot operation only six weeks after the start of the project.

Counterparties’ due diligence check and work with promotional materials

Contract management was not the only process improved at Roche with the Axirum. The project team developed new functionality, such as counterparties’ due diligence check and work with promotional materials.

Counterparties’ due diligence check

1. A new type of task “Due diligence check” was developed. The task is launched when a new counterparty is entered into the system. The due diligence report automatically appears in the task, and later it is being approved.
2. A new feature “Due diligence mark” is added to a counterparty’s card. It is filled automatically after the successful completion of the due diligence check.
3. The contract’s card is modified: you can fill in a counterparty only if it was successfully verified.

Approval of promotional materials

1. A new type of document “Promotional materials” was created.
2. A new directory “Target audience” was added to the system; it is filled in for any promotional material.
3. The approval route for the promotional materials is also set. The list of approvers is defined automatically depending on the information from a document’s card.

Solution used

Document
Management

Business Process
Management

Contract Management